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Forum Discussion
AerialAssault23
Dec 06, 2022Aspirant
RBR 50 going offline / Where to start troubleshooting?
Hi All, I am hoping someone can help with our Netgear RBR50 Mesh system going offline continually (wired or WiFi). My two sick kids are hoping for a resolution even more! With laptop plugged into ...
plemans
Dec 06, 2022Guru - Experienced User
What happens if its just the router? Leave the satellites disconnected
Did you try a factory reset and reinstall? (not from a backup)
AerialAssault23
Dec 06, 2022Aspirant
Hey Plemans,
Thank you for such a quick reply. I mentioned both of those in the original post with no luck unfortunately.
I tried with just the router (and no satellites on) = no good.
I tried factory resetting and configuring from scratch = no good.
I can watch several pings drop out and the app shows RBR50 offline.