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Forum Discussion
RBR 50 going offline / Where to start troubleshooting?
Hi All, I am hoping someone can help with our Netgear RBR50 Mesh system going offline continually (wired or WiFi). My two sick kids are hoping for a resolution even more! With laptop plugged into ...
Additional information:
We have had issues with our modem going offline. I contend it is at the tap as it is only when its rainy/windy. After many visits the technician swapped my old reliable Arris TM1602A yesterday with an Optimum Altice modem/router combo. I know that doesn't jive well with the Orbi; and it was terrible.
So I drove to the Optimum store and requested a standalone Arris last night. The only model they had was a 1602 (Docsis 3.0). Once it was configured last night it has been steady, no issues with it.
Are there any compatibility issues with a basic Arris modem?