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RBR 50 Stopped working and keeps erasing settings.
My Orbi stopped working in the middle of the day, the top LED light was pulsing white and no wired or wireless devices could get to the internet. I did a factory reset, but it still didn't seem to b...
Thank you for the quick reply.
The cable modem is an Arris model TM822.
I have been trying to update the firmware. I have factory reset both the RBR and RBS and the RBS light turns blue (indicates it is connected?). When logged into the GUI via a wired PC the firmware page never gets past waiting for RBS to connect, so will not let me update the firmware.
Is there a certain order I need to factory reset? RBR first or RBS first?
My Orbi IP is 10.0.0.1 incase that makes a difference.
10.0.0.something would indicate that your modem may have a built in router as the RBR is detecting something upstream from it is using 192.168.1.1 which is what the RBR would normally use, so it changed to something different:
Your ISP Modem already has a built in router and wifi. This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
You can skip adding the RBS and I would do this. Setup the RBR first and get it up and running. You can add the RBS afterwards...Usually resetting the RBR first then RBS lastly should work.
I am working on doing a factory reset again. Is it normal for the Orbi to take well over an hour (sometimes close to 2) to reboot? Makes it very hard to test when you have to wait so long to doing anything. I had it running in Access Point mode, but it won't stay like that any more. It keeps reverting back like it is doing a factory reset without being asked.
Lordy no. It should only take about a minute before the top ring LED should start to slowly pulsation ON and OFF, then you should have access to the RBRs web page at 192.168.1.1 with a wired PC. I recommend disconnecting the RBR from the ISP modem if your seeing problems with a reset. Just connect 1 wired PC to the back of the RBR and press the reset button for 15 seconds then release. After some seconds the top ring LED should blink ON and OFF WHITE the next should slowly pulsate ON and OFF about about a minute...
I turned on the Orbi (it had been sitting on the desk turned off all day) 1 hour and 20 minutes ago with nothing plugged into it. Like I mentioned I had to switch to an old wifi router so I could continue to WFH. The other router is using 192.168.1.1 which is why Orbi switches. The top LED has been pulsing white, and the wireless network does show up and devices have connected to it. I unplugged the ethernet cable from my desktop and plugged it into the ORBI and reboot the desktop. The desktop was assigned IP 10.0.0.17 and I could ping 10.0.0.1 but the browser won't connect to 10.0.0.1. As far as I can tell from the previous reboots I can login to the admin page until the LED on top of he ORBI is pink. I have tried bring the ORBI up without the other WIFI router and this does allow the ORBI to use 192.168.1.1 but still takes over any hour to gain access.
Any idea what could cause it to take so long, and why it forgets my password every time it reboots?