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Forum Discussion
rbr 50 unable to see the satellite
I have just returned from vacation (up till then all was good). Now my orbi is totally unable to sync withe satellite. I have shut down, restarted and gone through pushng syncing buttons and all ha...
As plemans explained, you seem to have 2 routers in your network. To confirm this please do the following test:
Please open a Command Prompt on any computer attached to Orbi and type:
> tracert 8.8.8.8 (or traceroute 8.8.8.8 if you're using a Mac computer)
- If you see two private IP addresses listed in the first two hops then you have double NAT. Please check the model of your ISP modem and if you have a manual for it.
- If you see only one private address and the second hop shows a public address, then you’re all good and we need then to troubleshoot further to find the root cause of the issue,