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Forum Discussion
ikingrma
Aug 23, 2019Aspirant
rbr 50 unable to see the satellite
I have just returned from vacation (up till then all was good). Now my orbi is totally unable to sync withe satellite. I have shut down, restarted and gone through pushng syncing buttons and all ha...
ikingrma
Aug 25, 2019Aspirant
After much trouble because the connection keeps dropping out. I was able to follow option 3 abive and reset the router to be AP mode. I then tried to connect but the network shows no internet connection and the ORBI app says I am being blocked because of no IP. It appears that I need to sign in to the router but how?
My setup is an ARRIS cable modem connecting to a TPLINK VR 1600v gateway router with wireless then the ORBI. I need the TPLINK because it has a netphone.
Ay help appreciated.
ekhalil
Aug 25, 2019Master
What is the model of the ARRIS cable modem please? Seems that it’s also a router?
- ikingrmaAug 25, 2019Aspirant
The Arris model is labelled CM8200B and was supplied by NBN Australia to connect to a coaxial cabel system. It is then connected with a sigle ethernet outlet to a TP Link VR1600V which acts to provide a wifi router and offers anetphone outlet. This part of the system works pefectly well to provide internet access. However I am forced to use the ORBI because this router has a very short range and the signal does not reach the main section of my house,
When I setup without ORBI I have this short range internet access and TRACERT now gives
Tracing route to dns.google [8.8.8.8]
over a maximum of 30 hops:1 1 ms 1 ms 1 ms 192-168-1-1.tpgi.com.au [192.168.1.1]
2 14 ms 14 ms 13 ms 10.20.22-135.tpgi.com.au [10.20.22.135]
3 16 ms 14 ms 13 ms 203-219-35-129.static.tpgi.com.au [203.219.35.129]
4 23 ms 22 ms 22 ms syd-apt-ros-crt2-be-50.tpgi.com.au [203.219.107.81]
5 21 ms 18 ms 15 ms 203.29.134-61.tpgi.com.au [203.29.134.61]
6 22 ms 17 ms 16 ms 209.85.149.84
7 18 ms 56 ms 25 ms 108.170.247.49
8 20 ms 22 ms 22 ms 209.85.248.173
9 21 ms 21 ms 21 ms dns.google [8.8.8.8]Trace complete.