NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Sethforman
Jan 17, 2021Aspirant
RBR stopped working and won’t factory reset
Loved my Orbi RBR50 mesh system for just over two years. Best system I’ve ever had. One day I did a reboot as I do from time to time, and the router never came back on or at least working. Tried every...
FURRYe38
Jan 17, 2021Guru - Experienced User
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
So if you disconnect the RBR from the ISP modem and just connect 1 wired PC to the RBR, press the reset button for 15 seconds then release. The top ring LED should flash WHITE then begin to pulsate WHITE, can you access the RBRs web page at 192.168.1.1 with the wired PC and a web browser?
Sethforman
Jan 17, 2021Aspirant
Thank you for the speedy reply! Router is an Arris TM1602 and ISP is optimum. I’ve tried the direct connect before but going to again now and in the past could not get to the RBR page. Be back soon with updated result when I try again. Thank you!