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Forum Discussion
cdbarker
Sep 25, 2024Guide
RBR050 - Web cannot login fully to router and app doesn't show all satellites
Hi I recently noticed that I cannot now login to my RBR050 via web. I can login but when trying to display the homepage, I just get 2Please wait a moment" with a whirring animation while it tries to...
- Oct 01, 2024
Just to update you guys. I resolved the issue by restoring the October 2021 config backup that I had taken, so I'm assuming that the configuration must've got corrupted somehow.
I did start to notice weird things happening on the Network Map on my Orbi app when I noticed that the satellite, that eventually disappeared, was daisy chained to another satellite even though my wireless config wasn't set up for daisy chaining. I did have a lot of devices (40 out of 50+) with reserved LAN addresses also which may have had an impact or maybe the 50+ devices is starting to make the router "creak". I haven't configured as many reserved LAN addresses this time.
Anyway, I avoided the factory reset or firmware updates, so I'm happy. Thanks again for your responses.
FURRYe38
Sep 25, 2024Guru - Experienced User
There is one last version of FW that you could try:
If you do update, RBS first, then RBR lastly. After FW has been processed by the RBS then RBR, I'd power OFF the RBS and RBR for 1 minute then back ON.
cdbarker
Sep 25, 2024Guide
Hi FURRYe38
Thanks for the link. I'm not sure why I'm not on that latest version then. I checked for updates and it say's no firmware updates available. I'll have a think about it. This current firmware has been very stable for me until this annoying issue.
- FURRYe38Sep 25, 2024Guru - Experienced User
The system maybe in some odd state that can't be resolved by a power cycle or reboot. So a factory reset maybe need.
You could take a current back up of the system now and save it off. Then factory reset and setup from scratch. See if you can get in then, then apply the back up configuration to file. Then check for same log in. Possible it may re-appear, and then you'll know.
- cdbarkerOct 01, 2024Guide
Just to update you guys. I resolved the issue by restoring the October 2021 config backup that I had taken, so I'm assuming that the configuration must've got corrupted somehow.
I did start to notice weird things happening on the Network Map on my Orbi app when I noticed that the satellite, that eventually disappeared, was daisy chained to another satellite even though my wireless config wasn't set up for daisy chaining. I did have a lot of devices (40 out of 50+) with reserved LAN addresses also which may have had an impact or maybe the 50+ devices is starting to make the router "creak". I haven't configured as many reserved LAN addresses this time.
Anyway, I avoided the factory reset or firmware updates, so I'm happy. Thanks again for your responses.
- FURRYe38Oct 01, 2024Guru - Experienced User
Glad you got it working.
Check the Daisy Chain feature enabled on the RBRs web page. If your not using Daisy Chain, should be disabled.
Enjoy. 📡