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Forum Discussion
corbenator
Mar 17, 2021Tutor
RBR10 Orbi AC1200 Dual Band Mesh Wifi Router CONSTANTLY disconnects
We purchased the Orbi Dual-Band Mesh Wifi Rouer with 2 satellites back in November. It has been a dream so far, but in the last week we've had multiple issues with our wireless network going down. He...
corbenator
Mar 22, 2021Tutor
Where exactly do I go to change those settings? I don't have anything like that on the Orbi app and for some reason, the Netgear sure won't let me login to my router through Chrome.
Reith
Mar 22, 2021Apprentice
See attached PDF on where to go and make the changes. Use a different browser to login into your Orbi login account
- corbenatorMar 22, 2021Tutor
I've tried both browsers that are on my computer and neither will allow me to login to my Orbi. I've attached a screenshot of the error it gives me. Essentially, it says I'm not connected to my Orbi network, even though I am.
Is there a way to update this setting through the Orbi app on my phone?
- ReithMar 22, 2021ApprenticeMake a new discussion and attached the screenshot and maybe someone can respond with a suggestion.
- antinodeMar 22, 2021Guru
> [...] it says I'm not connected to my Orbi network, even though I am.
Did you try specifying the router's IP address, as suggested on that
generally useless error page?> Capture.JPG
Welcome to the Orbi edition of what may be the worst error message in
the world. For an explanation, try:https://community.netgear.com/t5/x/x/m-p/1365830
Briefly, the idea is that "[www.]routerlogin.net" (or ".com", or
"orbilogin.net", ...) should point to your own router, but that's true
only if you use your own router for DNS name resolution. (Or, if the
Netgear router can intercept your DNS queries.) Regardless, you should
be able to get to the thing using its IP address, if you can determine
(or guess) that. Normally, that would be something like "192.168.1.1"
(for a plain router) or "192.168.0.1" (for a modem+router), but it could
be different. ("10.0.0.1" is a typical alternate, for example.)A new complication arises if your web browser uses "DNS over HTTPS"
(and some real-world DNS server directly). In that case, those
"routerlogin" names will typically take you to that misleading/useless
Netgear error page. Specifying the IP address (instead of a
"routerlogin" name) should work, but there are some exotic cases where
you might need to disable "DNS over HTTPS" in your browser.
> Make a new discussion [...]Why?