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Forum Discussion
RBR10 satellites slow
I just had 200mb fiber optic installed in my house. I get 200+ if I'm connected to the main router, but if I am connected to one of the satellites the speeds are anywhere from 10mps to 60. What can I...
I did not reset the router after getting fiber installed.
Firmware version V2.7.4.24.
The fiber comes into the ouse to a little box, not sure if it is a modem, then Ethernet comes out to the router. No LAN ports.
Hello Nightowl66,
Welcome to the NETGEAR Community!
I understand that you are having network discrepancies between your RBR10 and your RBS10. This could be due to the placement of the Orbi satellites. Please relocate your Orbi satellites in accordance with the location recommended settings. Changing your preamble mode from automatic to long may resolve connection issues for devices with weaker wireless signals. If your RBR10 is between your satellites be sure to toggle off the "Daisy-Chain topology feature.
To toggle off the Daisy-Chain topology feature please navigate to the following settings at Orbilogin.com:
ADVANCED > Advanced setup > Wireless settings > Backhaul topology > Uncheck Enable Daisy-Chain topology.
To change the preamble mode on your RBR10 please navigate to the following settings at Orbilogin.com:
ADVANCED > Advanced setup > Wireless settings >Preamble mode > Long Preamble.
Please use the recommended Orbi placement within the link below as a reference:
Where should I place my Orbi satellite? | Answer | NETGEAR Support
Best,
Kevin
Community Team
Thanks for the reply. I can change the preamble mode in the 2.4 GHZ setting, but the 5GHZ is greyed out, it is set to automatic.
Hello Nightowl66 ,
Thanks for providing that information!
Please let me know if the issue persists with that configuration.
Best,
Kevin
Community Team
It is better, but not great. Connected to the main router I got 185mb download, connected to the satellite I got 118mb. A lot better than what I had before fiber, but not getting the speeds I'm paying for thru the satellites.