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Tazzin38's avatar
Tazzin38
Aspirant
Feb 26, 2023

RBR10 won't connect

Greetings, I was given an RBR10 router with 2 satellites. The light on the router never turned solid white, but blue. After several minutes I continued with the install. When it came time to connect...
Tazzin38's avatar
Tazzin38
Aspirant
Feb 27, 2023
It's a Netgear router from Charter. I unplugged it as per instructions. I have no idea what the firmware is.
plemans's avatar
plemans
Guru - Experienced User
Feb 28, 2023
Tazzin38 wrote:
It's a Netgear router from Charter. I unplugged it as per instructions. I have no idea what the firmware is.

You still don't say a model. Or how you have it setup. These are key as if its a modem/router combo device, it causes a double nat.