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Forum Discussion

Msaludares1819's avatar
Oct 05, 2020

Rbr10

Hi i really need an answer to how i can reset my router admin password i forgot the answers on my security questions.what is my other option i cannot call due to they said my complimentary help is expired

1 Reply


  • Msaludares1819 wrote:
    Hi i really need an answer to how i can reset my router admin password i forgot the answers on my security questions.what is my other option i cannot call due to they said my complimentary help is expired

    When a Factory Reset is performed, the RBR10 returns to "out of the box" condition and can be set up from scratch again.

    https://www.youtube.com/watch?v=cMw4ePACgc4 

     

    With every other Orbi router model, when it comes "out of the box" the administrative user ID is "admin" (which cannot be changed) and the password is "password" (lower case).  The RBR10 seems to be a bit different in the way it gets set up.  (all the other Orbi's have the WiFi SSID/password printed on the product label.  I am not confident that the RBR10 does.)

     

    Hope this helps.