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Forum Discussion
RBR10
Simply need to know how to get password for Orbi app , which does not accept "password" as default. When I enter forgot password, I get a 404 not found error.
whysodifficult wrote:Simply need to know how to get password for Orbi app , which does not accept "password" as default. When I enter forgot password, I get a 404 not found error.
The Orbi "app" uses the Netgear account login, usually an email address and password, the same as used to access this community forum.
Thanks but I had to change the password for the device. My issue with the system is that the Orbi app does not recognize my internet connection even though the lights on the router and satellites are blue.
Since I have installed this system I have had questionable service as I am losing the connection at times. That never used to happen.
Also my Google Home will not work since I have set up the system
I have the syste hooked up to Verizon G1100 router.
I am thinking of returning the system as I did not have these issues before and the only reason I purchased it was to increase the signal to my TV in the basement .
Thanks
don't use the app
IF you need to check your network, login using a PC
wow....this may be part of your problem as well: Verizon G1100 router.
the orbi is a router + Verizon G1100 router is a router = 2 routers....NOT good
Thanks for the suggestion regarding the app. Regarding the two routers. I followed the Verizon directions for hooking it up . I am going to double check the installation directions again to make sure its set up correctly.
I don't like the fact my Google home is not working again but I am persistent with troubleshooting so I have not given up yet.
I can always return the system up through Feb 18th.
