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Lou_can's avatar
Lou_can
Aspirant
Jan 06, 2021

RBR20 - Armor VPN on IOS devices incompatibility with apps

Since subscribing to Armor services on my router and downloading the BitDefender software on all of my devices, I have experienced app issues on my wifi.  Most cases, the app would load, but would not function properly.  Actual error messages vary by app based on their error handling.   I have found that in many cases, toggling my wifi off/on did the trick, presumably re-establishing the VPN session.  Recently, I have noticed that these issues are not easily resolved in this manner.  I now need to go through a multitude  of ever increasing intrusive means of recovery.  Beyond wifi settings, I try shutting down the app and reloading, power down IOS device and restart, delete and reinstall app - and today, reboot my Orbi - after discovering I could no longer logging into the router.

 

My concern - this appears to be getting worse - is this incompatibility as IOS continues to evolve?  Is it a matter of Armor catching up?  Anyone else have similar issues - I've not found anything - anywhere - regarding similar issues.

1 Reply

  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User
    Jan 06, 2021
    Lou_can wrote:

    Since subscribing to Armor services on my router and downloading the BitDefender software on all of my devices,

    Netgear has a community forum specifically for the Armor product. If the quesion in posted in that forum, it will be more likely to draw the attention of people who use Armor and know things about it.  (From what I have seen,, most of the people who participate in this "regular Orbi" forum have not activated Armor.)

    https://community.netgear.com/t5/NETGEAR-Armor/bd-p/en-home-armor 

     

    Good Luck