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Forum Discussion
GN100
May 18, 2020Follower
RBR20 - failing to update firmware
My ORBI RBR20 with 2 satellites fails to update the firmware ..... and the support from Netgear is non existent. Checking the app (v2.5.1.2), it shows the firmware as 2.3.5.26AU ...... I have had...
CrimpOn
May 18, 2020Guru - Experienced User
The most current firmware for the RBR20 is 2.5.1.16:
https://kb.netgear.com/000061826/RBR20-RBS20-Firmware-Version-2-5-1-16
The only way to update to this firmware is by using the Orbi web interface (with a web browser). The "app" cannot perform a manual update.
Netgear has angered many users with these email notices. Sorry.