NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RBR20 + RBS20 Differing Speeds
So I’ve had an RBR20 mesh system with RBS20 satelite for many years. I’ve recently had a new router through Virgin for the 1GBPS Volt service. Since having this, the RBR20 router is producing rubbish ...
Hello alexjones95 ,
Welcome to the NETGEAR Community!
I understand that you are experiencing less-than-optimal speeds on your RBR20. However, you are able to get the expected speeds on your RBS20. This behavior usually occurs when the satellite is located too close to the RBR20. To verify please connect your PC of choice to the LAN ethernet port on the back of your router, then test your network speed. If you receive the expected network speeds please change the location of your Orbi satellite. Additionally, please ensure your Orbi Mesh system is on the most current released firmware v2.7.4.24.
Please navigate to the link below for the optimal placement reference for your Orbi Mesh system:
Where should I place my Orbi satellite? - NETGEAR Support
Please visit the link below for the latest firmware for your RBR20 and RBS20:
Orbi RBK23 | WiFi System | NETGEAR Support
Best,
Kevin
Community Team