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Forum Discussion
Ccpastork
Aug 26, 2023Follower
RBR20 & RBS20 Not Syncing
I have a RBR20 router with one RBR20 satellite. I picked up another satellite(RBS20) but I can’t get it to sync.
Any suggestions?
Any suggestions?
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Ccpastork wrote:
I have a RBR20 router with one RBR20 satellite. I picked up another satellite(RBS20) but I can’t get it to sync.What happens when you try?
How are you going about it?
Have you updated the firmware on the added satellite to match the others?
How do I check and manually update the firmware on my Orbi satellite? - NETGEAR Support
While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge.
You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:
Orbi - NETGEAR Communities
You might like to search there for messages related to your problem.
I will ask the Netgear moderator to move your message.
In the meantime you could visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.
Check for various troubleshooting tips.
You may have done this already. I can't tell from your message.
I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.