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Forum Discussion
migstermav
Feb 18, 2020Aspirant
RBR20 1 of 3 Nest cameras wont show or record video after power cut
Hi, I have an RBR20 with 2 satellites. I have 3 nest cameras. After initial set up, they all worked fine, this conitinued for about 4 months. I had to cut power for electrical work, since the power c...
migstermav
Feb 19, 2020Aspirant
Thanks for the suggestion, unfortunately it wont connect to my hotspot, not sure if it has to connect to a wifi as opposed to hotspot?
nicholb
Feb 19, 2020Luminary
WiFi shouldbe WiFi as long as the hotspot is using the correct band for the camera (5Ghz I think).
It is looking like it is the camera. At least if Google/Nest says it is the WiFi you can tell them you tried connecting to a different WiFi and that also did not work.
- migstermavFeb 19, 2020Aspirant
Ah maybe I didnt understand fully (im not the most knowledgeable on this). I tried to use a hotspot from my phone, which didnt work. The nests only work off 2.4Ghz in the UK and I dont know how to change the wifi. I will hopefully wrangle a new camera from them. Cheers
- FURRYe38Feb 19, 2020Guru - Experienced User
If your other cameras are working and the one isn't, either with Orbi or your Hotspot, then it's the one camera. Hope they can replace it for you.
migstermav wrote:Ah maybe I didnt understand fully (im not the most knowledgeable on this). I tried to use a hotspot from my phone, which didnt work. The nests only work off 2.4Ghz in the UK and I dont know how to change the wifi. I will hopefully wrangle a new camera from them. Cheers
- migstermavFeb 19, 2020Aspirant
thanks,can I just check that we are both talking about a hotspot from my phone?