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Forum Discussion
Jeremy_K
Sep 24, 2020Aspirant
RBR20 and the dreaded Magenta Ring
Dear Community, I have the RBR20 with one satellite. We use Spectrum cable modem, Spectrum is my ISP. Here is my continued issue: Spar-attic/Intermittent magenta ring for no longer than 10-30 seco...
Mstrbig
Sep 24, 2020Master
What device is your Orbi router connected to?
The magenta ring means you are losing the connection to your ISP connection. I suggest try a new network cable and check with your ISP to see if they are having issues. The other thing is the device your router is connected to could be going bad.
- Jeremy_KSep 24, 2020AspirantWould you suggest moving to a Cat6 cable? The current cable being used is the Ethernet that was provided with the Orbi.
I will also double check with ISP