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Forum Discussion
RBR20 Doesn't factory reset and lost wifi capabilities
Hello, Since we moved all our satelites and the router around my house I went ahead and tried to setup a new system. It had problems finding the newly named wifi and couldn't proceed with the set...
Anzy wrote:I can't even get to the router menu with cable as it prompts me to orbi app instead, which i can't use as wifi isn't detectable for some reason.
Please describe what happens when the RBR20 is not connected to the modem, you attach a computer to the RBR20 LAN port, power the Orbi on, and use the paperclip until the power LED turns amber and blinks. A web browser should connect to the Orbi at http://192.168.1.1
and this doesn't happen?
As i have mentioned before what happens it it prompts me to the mobile app and doesn't let me in the router settings through wired connection.
That is where I am confused. Something comes up on the web browser from http://192.168.1.1 instead of the Orbi home page?
