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Forum Discussion
RBR20 drops internet connections twice a day.
Orbi keeps dropping internet connection. External connection is via a Arris surfboard router.
Model # RBR20, Firmware version : V2.2.0.68
2 satellites RBS20 statelites (firmware: V2.1.4....
Thanks for your prompt reply.
I am using a Arris Surfboard SB6141 so it has no WiFi or radio. I also am using the Orbi in a router mode. Maybe can move to AP if you recommend.
The IP address shown on Arris webconsole is. 192.168.100.1
On the orbi console I see the following for the internet connection :
| IP Address | 98.234.141.209 |
Please let me know what you recommend.
No the Modem you have is a modem only. So no router there. Your connection with the Orbi in Router mode should be ok. Router mode is needed for your configuration...
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try disabling the following and see:
MIMO, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
Once again thanks for your prompt reply I will try these out and let you know.
Thanks.
BTW, although the size of the house is large the distance between the Satelitte and the router is less than 30 FT. Also do you think the internet connectivity would be affected by the satellite distance? If so if your other suggestions do not work i cna try to move them closer.
Depending upon building materials, could be that there too close. Might try farther distance. 30 feet seems to be a starting point for satellite placement. If the building is of concrete and steel, then closer placement will be needed. Wood frame and dry wall, 30 feet and beyond should work well. Mines at 40 feet.
smistry wrote:
BTW, although the size of the house is large the distance between the Satelitte and the router is less than 30 FT. Also do you think the internet connectivity would be affected by the satellite distance? If so if your other suggestions do not work i cna try to move them closer.