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Forum Discussion
komrade
Mar 23, 2019Guide
RBR20 factory reset on reboot
My RBR20 loses all settings on power loss or reboot.
I was making some updates to the router and hot apply .everything seemed to go through fine and I thought might as well reboot to be sure. ...
- Apr 05, 2019
The v44 firmware seemed to fix it for me as well. Was able to get it uploaded and reconfigured with the new firmware and haven't had any issues since.
I will mark this as resolved since the new firmware was released.
Thanks everyone for helping troubleshoot.
MrBillAllen
Mar 26, 2019Guide
My system is now holding it's configuration.
After opening a case with Netgear they advised me that V2.2.1.210 was not the latest firmware even though the firmware update screen found no new firmware versions.
I downloaded V2.3.0.28 for both the router and satellite.
1. performed a complete 30-30-30 second reset (not sure this buys you anything but hey, took the advice and it's what i did.
2. Setup the router "Again"
3. Applied the RBS20-V2.3.0.28 firmware through the gui to the satellite
4. Applied the RBR20-V2.3.0.28 firmware throught the gui to the router
5. Setup the router "Again"
6. Performed a 30 second factory reset
7. Setup the router "Again"
8. Performed a reboot through the GUI - Success, config ok
9. Pulled the power - Success, config ok
If you have a complicated configuration I suggest performing a backup of your config.
I will follow up if I have any additional issues.
mikevanocdn
Mar 26, 2019Tutor
I’ll give this a try, but from what you said, looks like I don’t have the latest Firmware.
- MrBillAllenMar 26, 2019GuideI really believe it’s the reset “after” the firmware update that fixes the problem.
- FURRYe38Mar 26, 2019Guru - Experienced User
Let us know how it goes after you update FW.
- FURRYe38Mar 26, 2019Guru - Experienced User
Let us know if you need help getting Fw updated.
mikevanocdn wrote:
I’ll give this a try, but from what you said, looks like I don’t have the latest Firmware.- mikevanocdnMar 27, 2019TutorLooks like the firmware update with 30-30-30 reset worked. Thanks all for the help. Hopefully this doesn’t become a trend.
- FURRYe38Mar 27, 2019Guru - Experienced User
Glad that fixed it. You should be ok now. Probably an odd ball issue with yoru system. Haven't seen anyone else post about this.
Please mark your thread as solves so if others do see this, they can try this.
Enjoy. :smileywink:
mikevanocdn wrote:
Looks like the firmware update with 30-30-30 reset worked. Thanks all for the help. Hopefully this doesn’t become a trend.