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RBR20 factory reset on reboot
My RBR20 loses all settings on power loss or reboot.
I was making some updates to the router and hot apply .everything seemed to go through fine and I thought might as well reboot to be sure. ...
The v44 firmware seemed to fix it for me as well. Was able to get it uploaded and reconfigured with the new firmware and haven't had any issues since.
I will mark this as resolved since the new firmware was released.
Thanks everyone for helping troubleshoot.
My system is now holding it's configuration.
After opening a case with Netgear they advised me that V2.2.1.210 was not the latest firmware even though the firmware update screen found no new firmware versions.
I downloaded V2.3.0.28 for both the router and satellite.
1. performed a complete 30-30-30 second reset (not sure this buys you anything but hey, took the advice and it's what i did.
2. Setup the router "Again"
3. Applied the RBS20-V2.3.0.28 firmware through the gui to the satellite
4. Applied the RBR20-V2.3.0.28 firmware throught the gui to the router
5. Setup the router "Again"
6. Performed a 30 second factory reset
7. Setup the router "Again"
8. Performed a reboot through the GUI - Success, config ok
9. Pulled the power - Success, config ok
If you have a complicated configuration I suggest performing a backup of your config.
I will follow up if I have any additional issues.
on V2.3.0.28 and had set it up a 4th time (no restore from backup, 30-30-30 reset, manual firmware upload). Seemed to work fine and past Sunday..boom..factory reset . So sick of this -
Just ordered a UPS for the main unit and maybe that'll help.
I would contact NG about this and ask for an RMA. This should not be happening at all, with or with out a UPS. You may have a bad unit that needs to be replaced.
https://www.netgear.com/mynetgear/registration/login.aspx
Mixster6 wrote:
on V2.3.0.28 and had set it up a 4th time (no restore from backup, 30-30-30 reset, manual firmware upload). Seemed to work fine and past Sunday..boom..factory reset . So sick of this -
Just ordered a UPS for the main unit and maybe that'll help.
I haven't had a problem since updating to V2.3.0.28 followed by a factory reset. I've pulled the power once and rebooted twice without losing the config. I will run through the power and reboot tests again this weekend and follow up.
Mixster6 wrote:
on V2.3.0.28 and had set it up a 4th time (no restore from backup, 30-30-30 reset, manual firmware upload). Seemed to work fine and past Sunday..boom..factory reset . So sick of this -
Just ordered a UPS for the main unit and maybe that'll help.
