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echo92626's avatar
echo92626
Star
Mar 07, 2020

RBR20 Firmware HotFix Update not working

Your firmware website page shows a hotfix for ORbi RBR20 Firmware RBR20-V2.3.5.26. Downloaded both new Satellite and Router Firmware (RBS20-V2.3.5.36 & RBR20-V2.3.5.36) and attempted to install Manu...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Mar 07, 2020

What FW version do you have loaded currently? 

 

Try a different browser. IE11 or Firefox. 


Be sure to upack the .zip file to reveal the actual FW files to be used as suggested....

echo92626 wrote:

Your firmware website page shows a hotfix for ORbi RBR20 Firmware RBR20-V2.3.5.26.

Downloaded both new Satellite and Router Firmware (RBS20-V2.3.5.36 & RBR20-V2.3.5.36) and attempted to install Manually

through the web browser with the "Satellite" first since Automatic Download does not show a update function for either Router or Satellite and the firmware was rejected, saying wrong version.

 

Why is your firmware update not working?

 

 

 

  • echo92626's avatar
    echo92626
    Star
    Mar 07, 2020

    current FW: RBR20-V2.3.5.26

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Mar 07, 2020

      Try a different browser? 

      • echo92626's avatar
        echo92626
        Star
        Mar 08, 2020

        Yes, tried Firefox and while that did allow me to update the Satellite to FW .36

        ...after Satellite restarted and I logged back in, it went back to FW .26.

         

        It's as if the .36 HOT FIX does not apply to my RBR20, yet it shows as the lastest FW update online.