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Forum Discussion
echo92626
Mar 07, 2020Star
RBR20 Firmware HotFix Update not working
Your firmware website page shows a hotfix for ORbi RBR20 Firmware RBR20-V2.3.5.26. Downloaded both new Satellite and Router Firmware (RBS20-V2.3.5.36 & RBR20-V2.3.5.36) and attempted to install Manu...
FURRYe38
Mar 07, 2020Guru - Experienced User
What FW version do you have loaded currently?
Try a different browser. IE11 or Firefox.
Be sure to upack the .zip file to reveal the actual FW files to be used as suggested....
echo92626 wrote:Your firmware website page shows a hotfix for ORbi RBR20 Firmware RBR20-V2.3.5.26.
Downloaded both new Satellite and Router Firmware (RBS20-V2.3.5.36 & RBR20-V2.3.5.36) and attempted to install Manually
through the web browser with the "Satellite" first since Automatic Download does not show a update function for either Router or Satellite and the firmware was rejected, saying wrong version.
Why is your firmware update not working?
echo92626
Mar 07, 2020Star
current FW: RBR20-V2.3.5.26
- FURRYe38Mar 07, 2020Guru - Experienced User
Try a different browser?
- echo92626Mar 08, 2020Star
Yes, tried Firefox and while that did allow me to update the Satellite to FW .36
...after Satellite restarted and I logged back in, it went back to FW .26.
It's as if the .36 HOT FIX does not apply to my RBR20, yet it shows as the lastest FW update online.
- FURRYe38Mar 09, 2020Guru - Experienced User
Try this with the RBS:
Facotory reset the the satellites by pressing the back button for 15 seconds then release, wait about 5 minute. Wire connect a PC to the back of the RBS. The PC will get a IP address from the satellite. The IP address of the satellite will be 192.168.1.250. Use this IP address in a web browser to log in to the satellites web page. Log in as admin and password. Use the satellites web page FW update feature to select the FW update file that was unpacked from the .zip file.
Then factory reset and then re-sync the satellite to the RBR.
echo92626 wrote:Yes, tried Firefox and while that did allow me to update the Satellite to FW .36
...after Satellite restarted and I logged back in, it went back to FW .26.
It's as if the .36 HOT FIX does not apply to my RBR20, yet it shows as the lastest FW update online.