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Forum Discussion
RBR20 Firmware HotFix Update not working
Your firmware website page shows a hotfix for ORbi RBR20 Firmware RBR20-V2.3.5.26. Downloaded both new Satellite and Router Firmware (RBS20-V2.3.5.36 & RBR20-V2.3.5.36) and attempted to install Manu...
current FW: RBR20-V2.3.5.26
Try a different browser?
Yes, tried Firefox and while that did allow me to update the Satellite to FW .36
...after Satellite restarted and I logged back in, it went back to FW .26.
It's as if the .36 HOT FIX does not apply to my RBR20, yet it shows as the lastest FW update online.
Try this with the RBS:
Facotory reset the the satellites by pressing the back button for 15 seconds then release, wait about 5 minute. Wire connect a PC to the back of the RBS. The PC will get a IP address from the satellite. The IP address of the satellite will be 192.168.1.250. Use this IP address in a web browser to log in to the satellites web page. Log in as admin and password. Use the satellites web page FW update feature to select the FW update file that was unpacked from the .zip file.
Then factory reset and then re-sync the satellite to the RBR.
echo92626 wrote:Yes, tried Firefox and while that did allow me to update the Satellite to FW .36
...after Satellite restarted and I logged back in, it went back to FW .26.
It's as if the .36 HOT FIX does not apply to my RBR20, yet it shows as the lastest FW update online.
Thanks.
I finally did get the Satellite to update but then, when I went to update the Router to Firmware .36.... Router would not show on the list, only the Satellite.... I even disconnected the Satellite, still no option for Automatic or Manual Router update and this was directly connected with to my laptop with RJ45.
With Satellite at FW .36 and Router at FW .26, there was an issue on D/L speed via Orbi Satellite (avg 30Mbps from around 240Mbps)... so finally, I just decided too much trouble for a FW update that's showing on Netgear Website but not on my Router/Satellite and flashed Satellite back to FW .26.
IF the Router/Satellite does not want to automatically update the FW, I guess I will just leave it and not attempt to Manually update it.
I think my next Mesh Router is going to be another brand. Very Frustrating to see a FW update online and read a majority of NG routers with a new hacking flaw but only 90Day support (6months since purchase) and unable to get answers from NG.
Thanks for your help though!