NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RBR20 Firmware HotFix Update not working
Your firmware website page shows a hotfix for ORbi RBR20 Firmware RBR20-V2.3.5.26. Downloaded both new Satellite and Router Firmware (RBS20-V2.3.5.36 & RBR20-V2.3.5.36) and attempted to install Manu...
I was having the same problem, but was able to upgrade the satellites to RBS20 2.3.5.36.
Instead of trying to upgrade through the router ip address (192.168.1.1 in my case), find out the IP address of the satellite. This can be seen if you go into the router advanced settings > Administration > Attached devices. Then login in to the ip address of the satellite (192.168.1.8 and 192.168.1.9 in my case) and run the firmware upgrade there. That worked for me, while it failed saying incorrect firmware trying to do it through the router ip.