RBR20 Firmware update not showing up in Check update

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OrbiOwner9904 wrote:

I woudn't worry about this normnally but considering this is a security update, i would like to update. My confirguration is below:

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There is considerable discussion on the forum about this email from Netgear and what might be the best thing for customers to do.  Some people are getting email, others (such as me) are not.  Netgear provides no useful information about what the "security issue" is or how serious it is.  Considering that WiFi routers do not accept connections from the internet unless the user has authorized them, people are confused, and opinions are running high.

My advice is, "when the Orbi app or Orbi web interface provide a link to update firmware, you can do it if you want."  However, no one ever takes my advice, so............

In the absence of a formal method to update firmware, the only thing a user can do is download the new firmware from the Netgear support site, unpack the "img" files from the "zip" files, log onto the Orbi units and select the Manual Update tab.  There is a general feeliing that the satellite should be updated first.

Once again, it appears that Netgear's left hand and right hand are not coordinated.