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Forum Discussion
dwn2mrz
Jul 12, 2020Follower
RBR20 Issues Connecting and previously only able to log into device remotely
My Setup
- RBR20 w/ 2 satellites
- Airport Time Capsule connected via ethernet and WiFi on
- Connecting 2 Apple TVs, 4 iPads, 2 iPhones, 2 Ring cameras
- I've owned this Orbi RBR20 since May 2019
Scenario
Ever since I purchased, I've not been able to log into my Orbi device cleanly... I constantly received messages there were issues connecting and I logged in 'remotely.' However, recently I was having connectivity issues and inherently decided to reset the device and in that process believe I discovered the root of my problem.
Solution
- Delete the App from my iPhone (which is how I was connecting)
- On my iPhone forget the 'ORBI45' WiFi connection
- Download Obri app again and reconnect
I also unplugged power to my AirPort Capsule during the reboot process just to avoid that causing any interferrence. After I was able to confirm logging into the Obri app a few times without issue, I plugged back in the AirPort Time Capsule.
1 Reply
- FURRYe38Guru - Experienced User
Turn OFF the Wifi radio on the Apple Time Capsule. It's not needed since you have wifi on Orbi running.