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CHrisFrench's avatar
CHrisFrench
Aspirant
May 18, 2019
Solved

RBR20 Latest Firmware 2.3.1.58 + Wifi Card Qualcomm Atheros AR9485WB-EG Incompatible

Hello Guys One laptop on Windows 10 Home Edition with wifi Card Qualcomm AtherosAR9485WB-EG is not able to connect to Orbi Wifi after latest firmware of RBR20 system   Thanks
  • CHrisFrench's avatar
    CHrisFrench
    Jun 03, 2019

    Thanks Blanca

    It is connecting now

    To be honest I don't know the exact reason why...and I don have time to dig deeper on this

    Best Regards

     

ekhalil's avatar
ekhalil
Master
May 18, 2019

Please give more details of your setup.

Is the computer in question closer to the Router or to the Satellite, if you have any Satellites?

As a first step in troubleshooting, please try to switch off the Satellite and see if the computer will manage to connect to the Router.

  • CHrisFrench's avatar
    CHrisFrench
    Aspirant
    May 25, 2019

    Hello

     

    Sorry for late answer

    This is the only computer with the issue (3 other W10 computer either on satellite or router with no problem+ 1 linux with no problem)

    The problem is with the router

    PS: I am working in IT for 20 years so...