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CHrisFrench's avatar
CHrisFrench
Aspirant
May 18, 2019
Solved

RBR20 Latest Firmware 2.3.1.58 + Wifi Card Qualcomm Atheros AR9485WB-EG Incompatible

Hello Guys One laptop on Windows 10 Home Edition with wifi Card Qualcomm AtherosAR9485WB-EG is not able to connect to Orbi Wifi after latest firmware of RBR20 system   Thanks
  • CHrisFrench's avatar
    CHrisFrench
    Jun 03, 2019

    Thanks Blanca

    It is connecting now

    To be honest I don't know the exact reason why...and I don have time to dig deeper on this

    Best Regards

     

Blanca_O's avatar
Blanca_O
NETGEAR Employee Retired
May 29, 2019

Hi CHrisFrench

 

We would like to ask for the following information: 

 

- Please provide the WiFi driver version. 

- Just to clarify, the computer-in-question detects the network but cannot connect to the network. Is the right? Is it asking for the WiFi password when you connect to the network? Have you tried to forget the network? 

- What is the error message when you connect to the network? 

- For testing, did you try to connect the computer-in-question to other WiFi network? If so, what happen? 

 

We look forward to your response. 

 

Regards, 
Blanca 
Community Team

Blanca_O's avatar
Blanca_O
NETGEAR Employee Retired
Jun 03, 2019

Hi CHrisFrench

 

Thank you for your feedback. Glad that it's working now.   

 

Regards, 
Blanca 
Community Team