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Forum Discussion
RBR20 latest firmware update V2.6.2.104
I just updated the firmware on RBR20 to V2.6.2.104 and now I have some devices have internet and others don't. Don't know why some devices cannot get internet even though they connect to wifi and I c...
You might try rebooting the devices that appear not to connect
My RBR20 is frequently dropping internet access for most of the WiFi connected devices on our network. WiFi connections stay up, but internet access is lost (the status color in the app shows pink for the RBR20 when it gets in this state). Interestingly, if I run Speedtest via the Orbi app, it generally connects and comes back with fast speeds. So, I don't think it's my ATT modem (I have a 1 GB fiber circuit) losing it's connection. Plus, if I reboot the Orbi RBR20 (either via a soft or hard reboot), then it generally fixes it, at least for a few hours. I'm on Firmware version V2.6.2.104 and this issue has started several weeks ago. I'm about to loose my mind and rip out all of this NetGear equipment. We've got a houseful of people that need reliable access to the internet and this isn't working. Please help!
By the way, we have repeatedly rebooted the devices that are connecting to the WiFi and that are experiencing the outages. Plus, they all lose internet connectivity simultaneously.
chrisgoodson1 wrote:My RBR20 is frequently dropping internet access for most of the WiFi connected devices on our network. WiFi connections stay up, but internet access is lost (the status color in the app shows pink for the RBR20 when it gets in this state). Interestingly, if I run Speedtest via the Orbi app, it generally connects and comes back with fast speeds. So, I don't think it's my ATT modem (I have a 1 GB fiber circuit) losing it's connection. Plus, if I reboot the Orbi RBR20 (either via a soft or hard reboot), then it generally fixes it, at least for a few hours. I'm on Firmware version V2.6.2.104 and this issue has started several weeks ago. I'm about to loose my mind and rip out all of this NetGear equipment. We've got a houseful of people that need reliable access to the internet and this isn't working. Please help!
If you feel your problems are due to a recent firmware update, perhaps you should try a factory reset.
chrisgoodson1 wrote:My RBR20 is frequently dropping internet access for most of the WiFi connected devices on our network. WiFi connections stay up, but internet access is lost (the status color in the app shows pink for the RBR20 when it gets in this state). Interestingly, if I run Speedtest via the Orbi app, it generally connects and comes back with fast speeds. So, I don't think it's my ATT modem (I have a 1 GB fiber circuit) losing it's connection. Plus, if I reboot the Orbi RBR20 (either via a soft or hard reboot), then it generally fixes it, at least for a few hours. I'm on Firmware version V2.6.2.104 and this issue has started several weeks ago. I'm about to loose my mind and rip out all of this NetGear equipment. We've got a houseful of people that need reliable access to the internet and this isn't working. Please help!
Is traffic-meter enabled ?
If yes, disable it. Known bug in the latest FW and discussed many times in the community.
Yes, it was enabled. I just disabled it and will see if that helps. Thank you!
