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Forum Discussion
krishdhar
Apr 11, 2021Tutor
RBR20 latest firmware update V2.6.2.104
I just updated the firmware on RBR20 to V2.6.2.104 and now I have some devices have internet and others don't. Don't know why some devices cannot get internet even though they connect to wifi and I c...
JJJustice
Apr 29, 2021Tutor
I'll keep checking back, after the factory reset it took a week before it dropped connection. After I deleted the DST check mark a few minutes ago (as suggested), I ran the firmware update and now no new firmware available now. The failed error has been happening for the last 3 weeks, now magically gone. First 3 months of ownership were solid, somethin happened 3 weeks ago, perhaps last update? Appreciate the help.
FURRYe38
Apr 29, 2021Guru - Experienced User
So RBW sees a new version of FW?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
- JJJusticeApr 29, 2021Tutor
No firmware available whereas before it failed
Model Name Device Name Current Version Status Router RBR20 RBR20 V2.6.2.104 No new firmware version available. Satellite RBW30 Orbi Satellite-1 V2.6.2.2 No new firmware version available. Modem is a Motorola Model E31T2V1
- FURRYe38Apr 29, 2021Guru - Experienced User
Ok. Not sure if or when NG will bring out someting for the RBW.
I'd try the RBR alone with out the RBW and see if the problems continue or not.
Try disabling DST.
- JJJusticeApr 29, 2021Tutor
Will do, and thanks again for the assistance!
- FURRYe38Apr 29, 2021Guru - Experienced User
Let us know how it goes.
- JJJusticeMay 03, 2021TutorSo Saturday Netgear called to run technical support on my system. They had me change the channels on the net work and see if that would work, today the router went off-line again and the app reflected to the pink dot. I emailed net gear for a return phone call tech-support.