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Forum Discussion
Pat75
May 05, 2020Aspirant
RBR20 Lockup once a day
Hello fellow Orbi-users, I bought a RBK23 about 1,5 weeks ago after installing the Orbi Router (RBR20) and 2 satellites (RBS20) I've experienced lockups of the router at least once every day. Wif...
FURRYe38
May 05, 2020Guru - Experienced User
30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
.
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).
Sometimes a factory reset is needed to clear out any prior configurations or older FW code.
Pat75 wrote:Hello fellow Orbi-users,
I bought a RBK23 about 1,5 weeks ago after installing the Orbi Router (RBR20) and 2 satellites (RBS20) I've experienced lockups of the router at least once every day. Wifi Analyzer app show my network SSID's are stil visible but router doesn't do anything anymore (over wireless at least haven't checked cabled yet tbh). Yesterday I found out there was a newer FW (2.5.1.16) then the web-interface stated it was up-to-date (2.3.5.30) and installed that on satellites first and then the router, still issues. I just now did a factory reset of both Router and Satellites. Fingers crossed. What are the recommended settings and the recommended firmware version to get a stable solution?
Kind Regards fro the Netherlands,
Patrick