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Forum Discussion
ketcdm
Jul 20, 2021Aspirant
RBR20 MAC Address for ISP new Router Passthrough Setup
I just got a replacement gateway router from my ISP provide and I have to set up my Orbi RBR20+1 satellite. The ISP requires that I enter the MAC address for the RBR20, however it is not in a format that is acceptable to the ISP. The label on the bottom shows the MAC as a 12 digit number. The ISP needs it in this format: xx:xx:xx:xx:xx:xx. Do I just type in the colons after every second number or am I missing some information? My ISP is AT&T and I'm trying to connect the RBR20 to ARRIS/ATT WIFI Gateway
BGW201-700. Thanks for your help.
Yes, input the colons as well.
Be sure to visit the Orbi AC forum for your model Orbi system as well:
https://community.netgear.com/t5/Orbi/bd-p/Orbi
Good Luck.
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Yes, input the colons as well.
Be sure to visit the Orbi AC forum for your model Orbi system as well:
https://community.netgear.com/t5/Orbi/bd-p/Orbi
Good Luck.