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Forum Discussion
RBR20 Magenta, Satelline good
I've reset/rebooted the router two times, still magenta - the app shows that it's disconnected/offline....however the satellite is fine. Do I give up and buy something new? Firmware Version V2.5.1....
LLWLLL wrote:I've reset/rebooted the router two times, still magenta - the app shows that it's disconnected/offline....however the satellite is fine.
Do I give up and buy something new? Firmware Version V2.5.1.16 no updated required....? we purchased 1 1/2 years ago
any suggestions?
what color is the ring on the sats. sats shouldn't be working IF the router is dead.
have you checked your modem?
don't use the app for troubleshooting...best to login in to the orbi using a web browser.
satellite works not magenta nor amber
LLWLLL wrote:satellite works not magenta nor amber
ok...but it's hard to imagine the sat working without the router.
how do you know the sat is working? are any devices connected to the sat and access the internet?
modem?
internet "offline" on main orbi, satellite showing active and have "wireless" signal on phone & ipad, but can connect to internet... work computer connected to modem I have internet.... changed the yellow internet cord with a new cord, no change, still no internet
internet "offline" on main orbi, satellite showing active and have "wireless" signal on phone & ipad, but CANNOT connect to internet... work computer connected DIRECTLY to modem WITH ETHERNET CORD - I have internet.... changed the yellow internet cord with a new cord, no change, still no wireless internet