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Forum Discussion
Jenn1949
Dec 17, 2019Aspirant
RBR20 no sync satellite
My RBR20 router will not sync with RBX33 plug in satellite Tech support for over and hour Please advise on if compatibility issue or bad satellite Thank you for your help
Jenn1949
Dec 17, 2019Aspirant
Thank you but you are dealing with a MeMe
What is FW?
And how do I go to a website?
Thank you
Also received offer to purchase Pro warranty but every time I click on it, I go to Netgear with no info on purchasing the warranty.
Do I need to call. Netgear as I only have one more day to accept this offer
Thank w
What is FW?
And how do I go to a website?
Thank you
Also received offer to purchase Pro warranty but every time I click on it, I go to Netgear with no info on purchasing the warranty.
Do I need to call. Netgear as I only have one more day to accept this offer
Thank w
FURRYe38
Dec 17, 2019Guru - Experienced User
FW=Firmware
Log into the RBRs web page with a PC or laptop wire or wireless connected to the RBR. Navigate to orbilogin.com or 192.168.1.1
Yes you'll need to contact NG support for warranty help.
- Jenn1949Dec 17, 2019AspirantThank you
Have a joyous Christmas season with family and friends- Jenn1949Dec 17, 2019AspirantJust read firmware
When I was on phone with technical help. And we were scrolling through advanced stated FW needed to be updated
Asked tech support but each one stated to not bother doing update
That maybe the issue- FURRYe38Dec 17, 2019Guru - Experienced User
Yes, the RBWs need to be on same verions of firmware or at least on version behind or ahead. NG needs to help you get the RBW updated. If the RBWs have a LAN port you can try this, download the lastest FW file from NG download site on to the wired PC.
Wire connec the PC to the RBW. Factory reset the RBW and give it 5 minutes. Open a web browser and navigate to 192.168.1.250. If you get to the RBWs web page, then log in with admin and PW is password. YOu can manually send the unpacked FW file to the RBW here.
If this can't be done, you'll need to contact NG support and have them help you with this.