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Forum Discussion

Aede's avatar
Aede
Aspirant
Nov 08, 2022

RBR20 Orbi cannot see connected devices

I am having issues seeing connected devices, it just shows an empty list.

Further accessing the 'access control' page I receive an error 500 page.

3 Replies

  • Have you tried other devices or browsers? 

    Is this through the browser? or through the app?

    • Aede's avatar
      Aede
      Aspirant
      Hi
      After doing another restart of the router all these problems have disappeared. Thanks for the assist.
  • I purchased a new CM1000 modem and RBR20 router system. I was able to get the modem going just fine. When I followed the step by step instructions for the Orbi using the app, I can’t get internet on any devices. The app verified that router and satellites have connection.