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Forum Discussion
Solved
RBR20 quit working today
No idea where to find things like model version, firmware. Windows 10. Chrome Browser.
Suddenly tonight many websites, including Netgear websites, give 404/401/ secruity errors. can't even acce...
It seems to be running and stable.
Since the phone app doesn't work when the Orbi doesn't work and online support is useless I suppose that you are just on your own.
It's really annoying that factory reset failed to work several times then suddenly worked. One more failure form this setup and I'll try to get my money back.
Thanks guys.
No responce to my support ticket in over 2 hours - after I spent an hour and a half trying to fix this from the "community" advice of factory reset.
Apparently they don't have a fix, or don't give a **bleep**.
Seems to be a duplicate of this one:
**bleep** orbi and Netgear - NETGEAR Communities
Provide a coherent explanation of what is going on and someone might be able to help.
Windows 10, Chrome or IE.
Try to go to websites - get either a 401 or 404 error with Chrome on most websites - a few open.The Netgear websites won't open with a "privacy error".
IE won't open - "privacy error".
Change to my old Netgear router - everything works fine.
Did the "factory "reset" through the detailed procedure in Technical Support - no improvement.
Netgear Support responded after 10:30 last night - told me try a different browser, try a different device, then gave the same instructions for a factory reset.
Tried again after work tonight - same result. We will see how long the so called "support" takes to respond.
Cell app abruptly started working 1/2 hour after last reset.
Went through setup
Everything works now.
Zero help from Netgear support.
