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Forum Discussion
RBR20 Restarts randomly
I have a RBR20 set up in router mode. Two RBW30 Satellites FW: v2.3.5.26 Satellite FW: v2.3.5.6 Guest network is off Arris TM1602 cable modem 3000 sq ft house I have performed factory reset of the rou...
I’m Having this exact same problem. Did you get it fixed? If so how?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
Has a factory reset and setup from scratch been performed since last FW update?
Npkelley wrote:
I’m Having this exact same problem. Did you get it fixed? If so how?
- I have now tried all of these things. I also have been trying this without the satellites, just he router. Still random reboots. I’m going to drop down in the firmware and see if that helps.
I am seeing the same symptoms after upgrading from firmware V2.3.1.58 to V2.3.5.26.
This is an RBR20 supporting two RBS20s.
Previously I had no issues with this configuration rebooting but after the update it is happening consistantly. About once an hour.
Other posts suggested a power stability issue which I question. I am running the router on a UPS backed powersource and see no issue with the power.
I will try to regress to the older firmware to see if it stablizes. How did you're firmware regression work?
update -
Attempting to revert the firmware, the RBR20 rebooted part way through the process so is now bricked.
Opeing a case with support for next steps. If you're experiencing this issue, be careful in trying to regress the firmware!