NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
visu51
Jul 20, 2021Aspirant
RBR20 router does not work
The device was in use since October 2019. Three months back, I changed my broadband service provider - BSNL landline to Reliance Jio fiber. The system continued to work, after connecting to the new modem. recently, I disconnected the system to move the modem by a foot or so; when reconnecting, orbi router does not work. my devices - iphone, laptop, TV, all connect; but when tryong to connect any web, it keeps trying, but does not work
2 Replies
- FURRYe38Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?Did you power OFF both modem and RBR for 1 minute then power on the modem first then RBR?
- visu51AspirantI use JioFiber modem. I have to check for the details. Tried power off; now Wifi is on, but no Internet