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Forum Discussion
Timnooner
Mar 30, 2024Follower
RBR20 Satelite
Looking to connect an ethernet cable (cat5e) between my Orbi Router and satellite. Cable tested good. No hand shake between the 2. Do I have to make a crossover cable or something? TIA
michaelkenward
Mar 30, 2024Guru - Experienced User
Timnooner wrote:
No hand shake between the 2. Do I have to make a crossover cable or something?
What were you expecting? You just plug the satellite into the router and take it from there. No special cable needed.
While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge.
You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:
Orbi - NETGEAR Communities
You might like to search there for messages related to your issue.
In the meantime you could visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.
Check for various troubleshooting tips.
You may have done this already. I can't tell from your message.
I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.
- KevinLiTApr 01, 2024NETGEAR Moderator
Hello Timnooner ,
Welcome to the NETGEAR Community!
I understand that you are having issues with syncing your RBR20 to your RBS20. Please try to factory reset your RBR20 and your RBS20 to resolve this issue. This issue may also be caused by a faulty cable as plemans suggested. Swapping your existing ethernet cable may be needed if the factory reset is unsuccessful.
Please keep us updated on the progress of this issue!
Best,
Kevin
Community Team