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Forum Discussion
nmklong
Jun 24, 2020Tutor
RBR20 satellite acting up after firmware upgrade to 2.5.1.16
So i saw a new firmware update and decided to update to 2.5.1.16 a few days ago. After the update, i notice i have troubles with the wifi pretty often. I tested internet speed directly from the r...
nmklong
Jun 24, 2020Tutor
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Is the Orbi system operating in Router or AP mode?
I use my own cable modem "NETGEAR Cable Modem CM500" and Orbi is connected via a LAN cable.
Orbi operating in Router mode
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)?
1100 sqft, they are in good distance, Orbi system was working fine for over a year until the firmware update
What channels are you using?
Auto currently, i can try setting it to 1, 6 or 11 but not sure if this will help
Any Wifi Neighbors near by? If so, how many?
I believe around 7-8
Try enabling Beamforming and MIMO
Both are enabled since when i set up Orbi system
Try disabling the following and see: Armor, Circle, Daisy Chain, Fast Roaming, IPv6
All these are already disabled
Set 20/40Mhz Coexistence to 40Mhz only
Already the current state
Set Short preamble instead of Long preamble modes
Currently set to Auto, i can try setting to Short
Has a factory reset
If all above fail, i may have to do this and update to the firmware before 2.5.1.16
FURRYe38
Jun 25, 2020Guru - Experienced User
I would change to 40Mhz as well.
Be sure the Orbi system is not using same channels as your neighbors if possible.
Also try turning down the power output of the RBRs wifi radios from 100% to 50% and see if this changes anything. Under Advanced Tab/Advanced Settings/Wireless Settings
Give a reset of the system a try too.