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Forum Discussion
Efdo
Apr 05, 2020Initiate
RBR20 slow connection to PC (Ethernet & WIFI)
Hi - struggling with the following problem: I have gig service from Rogers, with a Hitron Coda-4582 modem/router. I have disabled the gateway function. Have a wired connection going from the Hirtr...
- Apr 05, 2020
Power OFF the ISP modem for 30 seconds, then back ON.
Factory reset the RBR and setup from scratch, walk thru the setup wizard.
Has a factory reset and setup from scratch been performed since last FW update?
https://kb.netgear.com/31486/How-do-I-reset-my-Orbi-system-to-factory-default-settings
https://www.youtube.com/watch?v=ePZSc7vnRlQBe sure to NOT enable Circle or Armor or QoS or Traffic Meter.
Test the speed using Ooklas installable speed test app on your PC.
Try a different PC to compare speeds as well.
FURRYe38
Apr 05, 2020Guru - Experienced User
Power OFF the ISP modem for 30 seconds, then back ON.
Factory reset the RBR and setup from scratch, walk thru the setup wizard.
Has a factory reset and setup from scratch been performed since last FW update?
https://kb.netgear.com/31486/How-do-I-reset-my-Orbi-system-to-factory-default-settings
https://www.youtube.com/watch?v=ePZSc7vnRlQ
Be sure to NOT enable Circle or Armor or QoS or Traffic Meter.
Test the speed using Ooklas installable speed test app on your PC.
Try a different PC to compare speeds as well.
- EfdoApr 05, 2020Initiate
OK - so did the factory reset and things look better; however, I do not see a QOS selection in the Orbi menu (everything else is disabled Circle, Armor & Traffic meter).
I tried both the webpage and app versions of speedtest:
APP:
- Ping: 13ms / Download: 934Mbps / Upload 27Mbps
Webpage:
- First try, Ping: 5ms / Download: 15Mbps / Upload 23Mbps
- Second try, Ping: 10ms / Download: 884Mbps / Upload 27Mbps
- Third try & subsequent, Ping: 5ms / Download: 13Mbps / Upload 26Mbps
Loading websites definitely happening faster...so thank you!
- FURRYe38Apr 05, 2020Guru - Experienced User
Glad the reset worked.
Enjoy. :smileywink: