RBR20 slow wifi

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

What speeds UP and DOWN do you pay for from your ISP? 
What are the wired and wireless speeds your seeing?

What devices are you using to speed test with?

SOme wifi devices will max out at around 400-500Mbps depending upon design and support. Wired speed results should see near 900Mpbs if you have a 1Gb ISP service. You not see this on any wifi device with Orbi systems. 

What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router

One User Experience/Configuration:
https://community.netgear.com/t5/Orbi/Most-Stable-Orbi-Configuration/m-p/1941087/highlight/true#M97026

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Daopy wrote:

So I have this model with slow wifi speeds and normal speeds when hardwired. So been searching all day and night for solutions. Contacted support couldn't find the solution. They wanted me to ship out a single satellite unit but I didn't want to pay for shipping cause it wasn't going to solve anything cause then they will make me ship out the 2nd satellite, then the main router. What a money pit! This problem is listed everywhere with no solution in sight. Anyways after a long night of trial and error I found a solution for my issue. But I'm not sure if it works for everyone. Worth a shot. So go to the router home page and go to Advance> Advanced setup> wireless setting and enabled everything. But I think the main factor that got mines to work is enable ssid broadcasting for 5ghz and wmm. I even updated to the latest firmware and got the speed I'm suppose to. Good luck and I will never buy orbi again... The lack of understanding there own software and products is just appalling.

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Thanks for contributing your resolution. The problem most users have is they don't follow recommended settings, and just setup their system. Several reason for bad WIFI are channel  and device interference, placement of satellites, and settings, etc..

For optimum WIFI we always check and uncheck as follows for great coverage and fast WIFI speeds:

Under Advanced, Advanced Setup, Wireless settings:

Uncheck Enable 20/40 MHz Coexistence

Check Enable WMM (Wi-Fi multimedia) settings

Check Enable Implicit BEAMFORMING - Boosts WiFi speed, reliability, & range for all mobile devices

Check Enable MU-MIMO

Uncheck Enable Fast Roaming