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Forum Discussion
DarkShagger
Aug 25, 2019Aspirant
RBR20 WiFi connection Problem
Hi, I have just setup my 3 units, admin device is working perfectly awesome range, but....... I connected a new device which worked on the network fine, then when I was playing with the control featur...
- Aug 25, 2019
I have found that using the Orbi "app" sometimes causes unintended consequences that can only be fixed using the Orbi web interface. (I hope you have something with a screen larger than the typical smartphone.) Use a web browser to navigate to "orginlogin.net" and enter the administrative credentials ("admin" and whatever admin password you defined). On the "Advanced Tab-> Security-> Access Control, you will probably find that the app has enabled Access Control and has put the MAC address of this device into the "Blocked" table which you have to scroll down to the bottom of the web page to see. For now, I would clear the Access Control box (no check mark) and then scroll down and remove the device from the "Block" table.
DarkShagger
Aug 25, 2019Aspirant
Orbi app from google play. Setup through mobile phone as I dont use computers very often.
CrimpOn
Aug 25, 2019Guru - Experienced User
I have found that using the Orbi "app" sometimes causes unintended consequences that can only be fixed using the Orbi web interface. (I hope you have something with a screen larger than the typical smartphone.) Use a web browser to navigate to "orginlogin.net" and enter the administrative credentials ("admin" and whatever admin password you defined). On the "Advanced Tab-> Security-> Access Control, you will probably find that the app has enabled Access Control and has put the MAC address of this device into the "Blocked" table which you have to scroll down to the bottom of the web page to see. For now, I would clear the Access Control box (no check mark) and then scroll down and remove the device from the "Block" table.