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Forum Discussion
masan
Mar 30, 2020Tutor
RBR20 wifi signal constantly turns on/off
Hello guys, I bought this RBR20 several months ago and it's been working frawlessly rock solid. But ever since I updated the firmware to the latest V2.3.5.30 yesterday, wifi started to drop const...
- Mar 30, 2020
Anytime you change firmware and are having an issue, a good first step is to factory reset and re-install.
Have you tried this?
If you have and it doesn't help, you can downgrade the firmware to the earlier version. Maybe there's a bug that's impacting your device.
BuddySunshine
Mar 30, 2020Initiate
Sorry I am no help to your issue, I am having the same problem.
After having the RBR20 and it working flawlessly for about 6 months I am having the exact same issue. It has been ongoing for about a month. At random times daily the wifi will disconnect however the app will show everything is connected. Sometimes everything reconnects other times I have to reboot the RBR20 (from the app) and wait 15-20 minutes for everything to reconnect.
My favorite issue is when my phone is disconnected. It says my wifi is working but I have no internet. It is actually doing so right now as I am typing this on my computer. Currently my computer is connected to the wifi and is not having any issues with the internet, however my phone is sitting right next to my computer connected to the wifi with no internet connection. This will go on for about an hour or so then all devices connected to the Orbi system will start to randomly lose internet connection. However, I can go hardwire into my modem and my internet connection will work flawlessly everytime. So at that point I will have to reboot my RBR20 and it's satellites for the 4th to 5th time in 24 hours and wait the expected 15-20 minutes for everything to reconnect.
I have concluded that this must be some issue with firmware released in mid to late February. That is when I started experiencing these issues and I have made no changes whatsoever to any of my network equipment before or during this time.
I am currently running firmware v2.3.5.30 on a RBR20 and two RBS20.