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RBR20 with Skype and Facetime
RBR20 with 2 satellites. Motorola surfboard sb6121 modem. Since I got Orbi, Skype and Facetime don't work. I've tried my Windows based pc (which is wired), my wireless mac laptop, my iPad. People can...
Here's an image of what my ports are now. Not sure what I started with and it doesn't list here what is for FaceTime. He worked so quickly that I didn't copy down everything that he changed. Service type is set to port triggering.
He also put me back on daisy chain because of the layout of my house and the stone interior walls. Interestingly, the far satellite currently shows good signal although the closer one shows poor. Both are working fine for my needs though.
You may want to disable daisy chain unless your satellites are to act like a chain (e.g. data goes from router to satellite A and then to satellite B and then to a device). Typically your router would pass data to EITHER satellite A or B and then to a device.
Which configuration do you have? If it is EITHER/OR then disable Daisy chain and test again.
Can you also please tell us what firmware version your router and satellites have?
Hi Chuck,
Thanks for weighing in. I was using daisy chain bc the router was basically at one end of the house with one satellite midway and the other at the far end. House is 3000 sq ft and has lots of interior stone walls. I've disabled daisy chain now.
I'm having some trouble with the far end satellite staying hooked up without it being on daisy chain.
Tested Facetime on wireless. I can report it works fine from my end (as it did before). The other party says the audio is about 90% there (it was about 5 to 10% working before) but my video did not work at all. Video worked fine before. I don't know if that's going to remain a problem or if that was a one time thing.
My firmware is V2.2.1.210 for the router and V2.2.1.204 for the satellites. The dashboard says no new versions available.
blacknatty wrote:
........
Tested Facetime on wireless. I can report it works fine from my end (as it did before). The other party says the audio is about 90% there (it was about 5 to 10% working before) but my video did not work at all. Video worked fine before. I don't know if that's going to remain a problem or if that was a one time thing.
........
- When you did this last testing, were you close to the router or to one of the satellites? Does it make a difference if you are closer to router or satellite?
- Do you get same results if you try from a wired device to the router?
blacknatty wrote:
.......
My firmware is V2.2.1.210 for the router and V2.2.1.204 for the satellites. The dashboard says no new versions available.
Do you have RBW30 satellites (the plug-in satellites with no LAN ports)? This is the only satellite which has 2.2.1.204 as latest firmware.
I did this test close to the router on a wireless device (iPad). My satellite #2 was not working. I did not try it from the wired device as I was calling Facetime and my wired pc is Windows-based. I am going to try using Skype on the pc tomorrow.
When I bought my setup July of 2018, it was router RBR20 and 2 RBW30 wall plug satellites.
blacknatty wrote:
I did this test close to the router on a wireless device (iPad). My satellite #2 was not working. .......
One other test to do with facetime (to confirm it's not a throughput issue) is to start your facetime call with only audio, will you get both-way audio then? Now during the call, switch to video. If sound works now, end the call and make a video call.
Ok, so you are configured where daisy chain SHOULD be on... thanks for that description.
I think you are a candidate for trying the new (stable) firmware.
ekhalil or FURRYe38 == can you pass to blacknatty the POC for the Beta? I am thinking this might solve his issues. Thoughts?
Chuck_M wrote:.........
ekhalil or FURRYe38 == can you pass to blacknatty the POC for the Beta? I am thinking this might solve his issues. Thoughts?
Unfortunately, currently the beta sw is only available for RBR50 & RBS50 :(
