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RBR20 with Skype and Facetime
RBR20 with 2 satellites. Motorola surfboard sb6121 modem. Since I got Orbi, Skype and Facetime don't work. I've tried my Windows based pc (which is wired), my wireless mac laptop, my iPad. People can...
Here's an image of what my ports are now. Not sure what I started with and it doesn't list here what is for FaceTime. He worked so quickly that I didn't copy down everything that he changed. Service type is set to port triggering.
He also put me back on daisy chain because of the layout of my house and the stone interior walls. Interestingly, the far satellite currently shows good signal although the closer one shows poor. Both are working fine for my needs though.
blacknatty wrote:
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Tested Facetime on wireless. I can report it works fine from my end (as it did before). The other party says the audio is about 90% there (it was about 5 to 10% working before) but my video did not work at all. Video worked fine before. I don't know if that's going to remain a problem or if that was a one time thing.
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- When you did this last testing, were you close to the router or to one of the satellites? Does it make a difference if you are closer to router or satellite?
- Do you get same results if you try from a wired device to the router?
blacknatty wrote:
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My firmware is V2.2.1.210 for the router and V2.2.1.204 for the satellites. The dashboard says no new versions available.
Do you have RBW30 satellites (the plug-in satellites with no LAN ports)? This is the only satellite which has 2.2.1.204 as latest firmware.
I did this test close to the router on a wireless device (iPad). My satellite #2 was not working. I did not try it from the wired device as I was calling Facetime and my wired pc is Windows-based. I am going to try using Skype on the pc tomorrow.
When I bought my setup July of 2018, it was router RBR20 and 2 RBW30 wall plug satellites.
blacknatty wrote:
I did this test close to the router on a wireless device (iPad). My satellite #2 was not working. .......
One other test to do with facetime (to confirm it's not a throughput issue) is to start your facetime call with only audio, will you get both-way audio then? Now during the call, switch to video. If sound works now, end the call and make a video call.