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RBR20 with Skype and Facetime
RBR20 with 2 satellites. Motorola surfboard sb6121 modem. Since I got Orbi, Skype and Facetime don't work. I've tried my Windows based pc (which is wired), my wireless mac laptop, my iPad. People can...
Here's an image of what my ports are now. Not sure what I started with and it doesn't list here what is for FaceTime. He worked so quickly that I didn't copy down everything that he changed. Service type is set to port triggering.
He also put me back on daisy chain because of the layout of my house and the stone interior walls. Interestingly, the far satellite currently shows good signal although the closer one shows poor. Both are working fine for my needs though.
OK, as I see it I would need to purchase a support plan at this stage? I'm way past my covered support date. Or am I missing something?
I would make contact with Blanca_O as see what is available and can be done.
blacknatty wrote:
OK, as I see it I would need to purchase a support plan at this stage? I'm way past my covered support date. Or am I missing something?
Thank you FURRYe38, I'll do that. Thanks everyone for your efforts on my behalf.
blacknatty Have you tried this test:
“One other test to do with facetime (to confirm it's not a throughput issue) is to start your facetime call with only audio, will you get both-way audio then? Now during the call, switch to video. If sound works now, end the call and make a video call.”
Let us know how it turns out. :smileywink:
blacknatty wrote:
Thank you FURRYe38, I'll do that. Thanks everyone for your efforts on my behalf.
I was able to Facetime on iPad yesterday internationally, all worked fine. Skype still does not work on wired pc. Now that my daisy chain is disabled, the farthest satellite constantly shows orange on my phone app but does not have any lights the actual unit showing any errors. I've moved it closer to the router into a hallway instead of the bedroom, but the error still shows on the app even after resetting a few times. My devices still work fine streaming in the bedroom though. Still standing by to get a reply from Blanca, she's still checking into it.
