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RBR20 with Skype and Facetime
RBR20 with 2 satellites. Motorola surfboard sb6121 modem. Since I got Orbi, Skype and Facetime don't work. I've tried my Windows based pc (which is wired), my wireless mac laptop, my iPad. People can...
Here's an image of what my ports are now. Not sure what I started with and it doesn't list here what is for FaceTime. He worked so quickly that I didn't copy down everything that he changed. Service type is set to port triggering.
He also put me back on daisy chain because of the layout of my house and the stone interior walls. Interestingly, the far satellite currently shows good signal although the closer one shows poor. Both are working fine for my needs though.
Right I understand it allows you to remotely control machines. I don't understand how it would replicate an international Skype call. I have tested Skype and Facetime domestically and they work fine, for some reason. I could test it just as easily by calling my husband on his laptop in the other room, but it's the international aspect that appears to be the issue although I don't know why that is behaving differently than domestic calls.
We may have solved things. I got a call from support yesterday. They had done some research and found specific ports for Skype and FaceTime, and opened those. We tested Skype internationally and found that to work. I'm going to try and get a friend to test FaceTime internationally in the next couple of days. Fingers crossed!
Thanks for everyone's interest and assistance.